Terms & Conditions of Sales

1 - Arrivals and departures

Unless otherwise agreed in advance, arrival is normally scheduled in the afternoon from 4pm to 10pm and departure in the morning before 11am.

2 - Use of the premises

The rental contract is established for a specific number of people. In the event that the maximum capacity of the gîte is exceeded, the acceptance of additional person(s) on arrival or during the stay must be submitted to the landlord for approval.

Children can enter the mini-farm enclosures and use the pool and relaxation areas such as the playground or pool under the supervision and responsibility of the adults accompanying them.

The premises are rented furnished with kitchen utensils, crockery, bed and bathroom linen. Washing machine and dryer are in free access to the laundry room. Ironing equipment is lent on request. Any damaged or defective equipment must be reported. Smoking is not allowed inside the buildings.

3 - Animals

Pets are accepted on condition that they are kept on a leash outside the private gardens. For reasons of hygiene and safety and out of respect for the other tenants, they are not allowed in the mini-farm's enclosures or in relaxation areas such as the playground or swimming pool.

4 - Cleaning

The cleaning at the end of the stay is included in the price.

5 - Deposit and payment

The reservation is effective upon receipt of a deposit of 30% of the total price, payable by cheque or bank transfer.

The balance is payable when the keys are handed over.

The following payment methods are accepted for the balance:

cash

credit card

bank transfer

chèques-vacances.

The Communauté de Communes du Haut-Béarn has introduced a tourist tax throughout its territory. This tax is reviewed annually and must be paid in addition to the rental price. In 2019 this tax is 0.80€ per day and per adult.

6 - Cancellation and interruption of the stay

In the event of cancellation of the contract by the tenant, the deposit paid will be retained by the owner.

In the event of no-show, cancellation occurring from 1 day to 14 days before the arrival of the tenant, or early interruption of the stay by the tenant, the rental price remains forfeited.

In the event of cancellation of the contract by the owner, the latter will return all the sums paid to him in advance.