Terms & Conditions of Sales

Terms and conditions

1 - Arrivals and departures

Unless otherwise agreed in advance, arrival is normally scheduled in the afternoon from 5 to 10 PM and departure in the morning before 10.30 AM.

2 - Use of the premises

The rental contract is drawn up for a specific number of people. If the maximum capacity of the gîte is exceeded, the acceptance of additional person(s) on arrival or during the stay must be submitted to the owner for agreement.

The premises are rented furnished with kitchen utensils, crockery, bed and bath linen, ironing equipment. Washing and drying machines are freely available in the laundry room. Any damaged or faulty equipment must be reported. Smoking is not allowed inside the buildings.

Children may enter the mini-farm's enclosures and use the swimming pool and relaxation areas such as the playground or the swimming pool under the supervision and responsibility of the adults accompanying them.

In the event of behaviour likely to excessively disturb the peace and quiet of the neighbourhood, the owner reserves the right to interrupt the stay, without any compensation being claimed.

3 – Pets

Pets are accepted. For reasons of hygiene and safety and out of respect for the other tenants, they are only allowed in the enclosures of the mini-farm and in the relaxation areas such as the playground or the swimming pool with the agreement of the landlord. It is the responsibility of the person in charge of the animals to collect any droppings.

4 - Cleaning

Anti-COVID disinfection before arrival and cleaning at the end of the stay are included in the price.

5 - Deposit and payment

The reservation is effective upon receipt of a deposit of 30% of the total price. The balance is payable when the keys are handed over. The following means of payment are accepted:
- cash
- credit card
- bank transfer (IBAN: FR76 1027 8023 6200 1600 126 - BIC: CMCIFR2A)
- ANCV holiday vouchers.

The Haut-Béarn has instituted a tourist tax throughout its territory. This tax is revised each year and must be paid in addition to the rental price. In 2021 this tax is 0.80€ per day and per adult, minors are exempt.

6 - Cancellation and interruption of the stay

In the event of cancellation of the contract by the tenant, the deposit paid will be retained by the owner.

In case of cancellation occurring from 1 day to 14 days before the arrival of the tenant, or in case of early interruption of the stay by the tenant, the price of the rental will be retained by the owner.

The only exception to this rule is the imposition by the authorities of a lock-down or traffic restrictions prohibiting the stay in the context of a health crisis. For all other reasons of cancellation, the subscription of a cancellation insurance is strongly recommended.

In the event of cancellation of the contract by the owner, the owner will return all sums paid in advance.